Our Commitment
We believe every family deserves equal access to the information and services that help keep their children healthy. We strive to provide a website that is usable by the widest possible audience, regardless of technology or ability.
This site is designed to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, with ongoing work toward WCAG 2.2, Level AA where practical. These guidelines explain how to make web content more accessible to people with disabilities, including those who use screen readers, keyboard navigation, or other assistive technologies.
Measures We Take
- Semantic HTML structure with clear headings and landmarks
- Keyboard accessibility for all interactive elements
- Visible focus indicators on buttons, links, and form controls
- Skip-to-content link for keyboard users
- Descriptive alternative text for meaningful images
- Sufficient color contrast for text and essential UI components
- Support for
prefers-reduced-motionto respect user preferences - Scalable text that reflows at up to 200% zoom without loss of content or function
- Bilingual content (English and Spanish) available throughout the site
Third-Party Services
Portions of our site rely on third-party services — including our patient portal, visit-forms system, map embed, and chat assistant. While we select partners that demonstrate a commitment to accessibility, we cannot always guarantee the accessibility of third-party content. If you encounter a barrier within one of these services, please contact us and we will work with the vendor to address it or provide an alternative means of access.
Feedback & Accommodations
If you experience difficulty accessing any part of this website, or need information provided in an alternative format, please contact our office. We welcome your feedback and will respond promptly.
Cypress Pediatrics
200 W Esplanade Ave, Suite 314
Kenner, LA 70065
Phone: (504) 305-5500
Fax: (504) 305-5038
When contacting us about an accessibility concern, please include:
- The page or feature where you encountered the issue
- A description of the problem
- The assistive technology or browser you are using, if relevant
- Your preferred way to receive a response
Standards & Ongoing Review
We review our website regularly to identify and address accessibility issues. Because web technology and accessibility standards continue to evolve, we treat accessibility as an ongoing process rather than a one-time project.
For more information about the accessibility standards we follow, see the WCAG 2.1 Quick Reference and the WCAG 2.2 specification.
Last Updated
This accessibility statement was last reviewed on April 22, 2026.